Policies and Procedures

By using the website of The Regency Dance Centre I agree to be bound by the following terms:

  • You must not post any material that may be harmful or offensive to others and understand that any violation of this may result in your access being terminated. We will not tolerate any verbal or racial abuse on our site.
  • This website is for personal entertainment only. All advice contained herein should not be a substitute for medical advice. 
  • This website is for personal use. Please do not use this site for advertising of goods or services that are not related to The Regency Dance Centre. We reserve the right to remove any such content. 
  •  Any details provided to us will be used for marketing and research purposes only and your details will not be passed on to any 3rd party without your express permission
  •  By using this website or any of its related terms, you agree that we will not be liable for any loss or damage arising from viewing or using this site due to omissions or errors
  •  We reserve the right to add, remove or edit information provided on this site without informing you. Please check back regularly to ensure you are up-to-date on any changes
  •  This webpage contains links to external sites. Whilst every effort is made to ensure your protection, we will not be held responsible for content on external sites. Please browse responsibly
  • Changes may be made to these terms and will be governed by the laws of England and Wales. Disputes of these terms may result in court action.

Please note that breach of these terms may result in suspension of your account and we may block your ip address from accessing this site. 

 

Purchase of Tickets

By purchasing a ticket you agree to the following terms:

  • Tickets are issued subject to the terms and conditions of the promoters and of The Regency Dance Centre Ltd.
  • The Regency Dance Centre Ltd. reserves the right to cancel or re-schedule all events on short notice. This will only be done in extreme situations only.
  • Refunds will not be provided unless the event is cancelled or re-scheduled. In the case of the event being re-scheduled, whilst every effort will be made to contact you, it is the ticket-holders responsibility to find out the new times and dates of the event
  • A valid ticket must be produced to enter the event. If you are collecting your ticket on the door, please provide your name upon arrival and your ticket will be provided to you.
  • If tickets are delivered, they will be posted to you via normal post and can take up to 2-3 working days to arrive. If you wish your tickets to be posted to you please can you order the early in advance to ensure your tickets arrive on time.
  • Tickets must not be resold without the express permission of The Regency Dance Centre Ltd.
  • For our events no cameras/recording equipment can be used without the prior permission of the management. Faliure to abide by this may result in your exclusion from the premesis and no refund will be offered.
  • The management reserves the right to refuse entry/eject the ticket holder if, in their reasonable opinion, their behaviour or attitude is disorderly or will affect the enjoyment of the other ticket holders (e.g. drunken behaviour, under the influence of drugs etc.). If asked to leave for any of the above reasons, a refund will not be offered.
  • The management reserve the right to refuse sale of tickets and therefore entry to the venue when the maximum capacity reccomended by the Fire Officer is reached.
  • If you have any problems or complaints please inform one of the bar staff or one of the directors so that the issue can be delt with as efficently and as soon as possible.
  • Animals are not permitted inside the venue (except guide dogs).
  • Any damage or loss of property is not the responsibility of the management and will therefore not be held accountable.
  • The Regency Dance Centre Ltd. will not be held accountable for wilfull acts, omissions or negligence by any 3rd party.
  • Only food or drink purchased on the premesis may be consumed therin unless prior permission from the management is obtained.
  • It is now illegal to smoke on the premises.

We understand that sometime in life you have the pressure of work, family illnesses or other issues that may affect you attending your pre-booked lesson. 

However, lesson slots with our instructors are becoming more valuable and failure to attend could mean that someone else may miss out on a lesson. 

A minimum of twenty four hours notice is required if you wish to cancel your appointment otherwise you will be charged the full amount of your scheduled lesson.  

Cancellations should preferably be made by e-mail or text but you are able to speak to someone directly by ringing our mobile on 07947 813328 or leave a message.

If you attend classes, you will also need to inform the instructor who leads the class. 

1. Introduction and General Terms

The Regency Dance Centre Ltd. (also referred to as “we”, “us” “our”, “Regency”) understands the need for personal and in some cases, financial information to be kept private and secure. This privacy policy will provide you with an understanding of our use of your personal data that is submitted through the site www.regencydancecentre.com and via our paper membership forms.

This privacy policy explains the following:

  • what information we may collect about you
  • how we will use information we collect about you;
  • when we may use your details to contact you;
  • whether we will disclose your details to anyone else;
  • your choices regarding the personal information you have provided to us
All your personal data will remain confidential and will be kept inline with laws concerning protection of personal information, including the Data Protection Act 1998. 

We also provide hyperlinks to external websites which have their own privacy policies. Although every effort is made to protect you from sites that may be a risk, we encourage you to find the privacy policy of the external site and we do not accept responsibility or liability for the actions of third-party sites.

2. What information will The Regency Dance Centre Ltd. collect about me and how is it used?

When registering to classes, lessons, our newsletter or when you complete various forms or purchase products, the Regency may ask for personal information. An example of the type of information requested can be your name, your email address, your postal address, your home or mobile telephone number or what style of dance/event you may be interested in. In certain case we may request additional information such as details for room hire. 

By entering your details, it is then possible for us to firstly facilitate your request and then improve communication, marketing and customer service. 

Please be aware that on some webpage’s (such as the online “Shop”) may require you to enter sensitive information. The Regency Dance Centre Ltd. does not under any circumstances hold financial information without the owners express prior consent.

The Regency also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). This is so we can prevent spamming or malicious activity on our site and to improve the overall customer experience when visiting our website. It also allows us to determine activity usage of our site for marketing and research purposes. 

3. How will The Regency Dance Centre Ltd. use the information they collect about me?

The Regency will use the information for a number of purposes. These are:
  •  For “administration” which means we may contact you in relation to website services (e.g. to confirm email validity or to provide you with password reminders);
  • ·    To help prevent overloading of the server by excessive non-human use (computer robots)
  • ·    To provide you with a personalized profile page on sign-in to enhance your browsing experience
  • ·    To inform you of any changes, news or event updates at the Regency
  • To process your requests for room hire/bookings
  • To process orders you have made for goods and services
The Regency will not use your data for any other reasons without the prior consent of the owner.

4. When will The Regency Dance Centre Ltd. contact me?

The Regency may contact you:
  •  in order to provide you with information regarding events. This can include promotion of new events, or changes or cancellations to current events;
  •  in relation to any contribution you have made to the Regency’s website;
  •  in order to update your services such as username reminders and password resets, along with any confirmation emails from data you have submitted to us;
  • in order to notify you if for any reason a service is changed or cancelled that you need to be made aware of;
  • in relation to anything regarding  orders you have made with us (e.g. order status, payment status, delivery status etc.)
5. Will I be contacted for marketing purposes?

The Regency Dance Centre Ltd will sometimes request to send you information by post or email. All users have the choice to subscribe or unsubscribe to the newsletter facility at any time. However, if you decide to opt out of the newsletter, you may not be able to get the full benefit of notice of events or offers that the Regency can offer.

6. Will The Regency Dance Centre Ltd. share my personal information with anyone else?

The Regency Dance Centre Ltd may share your personal information with third parties in order to process your information (with our Customer Relationship Management software) and to facilitate your requests (such as PayPal). We will never share or sell your data to any other third-party company. We may also share your personal information with Law Enforcement agencies if we are required to do so by law. 

7. Offensive or inappropriate content on the Regency website

Any material that breaks the terms of our Website Use Policy, including offensive or inappropriate content, will not be tolerated on this website or whilst using the facilities at The Regency Dance Centre Ltd. When deemed inappropriate, the Regency reserves the right to use your personal information in order to stop such behaviour and will pass it on to any relevant authorities if required.

8. What if I am a user aged 16 or under?

If you are under the age of 16, we ask that you obtain permission from a parent/guardian before submitting any personal information. The Regency will not collect information from persons under 16 without this permission.

9. How long will The Regency Dance Centre Ltd. keep my personal information?

The Regency will hold membership details indefinitely for marketing purposes, however if you decide that you do not wish to be contacted again by us, you may withdraw any personal information that you have submitted to us at any point and your data will be erased. Other information (e.g. booking forms, payment orders etc.) will be kept for as long as it is necessary to provide the services you require. In some cases, it may be necessary for us to hold your details for a longer period of time and we will inform you of such occasions.

Your information is stored on a secure server and security updates are regularly made to ensure the safety of your personal details. 

10. Can I find out what personal information The Regency Dance Centre Ltd. holds about me?

The Data Protection Act gives you the right to access any personal information that is stored about you or make any corrections. If you wish to know what information we are holding about you, please contact us with your request and we will supply, correct or delete your information. 

11. Changes to our Privacy Policy

To ensure the safety and security of your information, the Privacy Policy may be updated from time to time. The date that it was last updated will be published at the top of the article.

12. Contacting The Regency Dance Centre Ltd. about this Privacy Policy

If you have any questions or comments about this Privacy Policy please contact;

Mr Christopher Dunn,
The Regency Ballroom,
Market Place, Sutton-In-Ashfield,
Nottinghamshire, NG17 1AQ

01623 5527 37
enquiries@regencydancecentre.com

 

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